Most respondents estimated that they throw away or lose over half of paper receipts that they receive, with 28 percent saying they throw away or lose nearly all paper receipts that they receive. Respondents who take paper receipts say they lose receipts that they intend to keep an average of 5 times a month. How often do you lose or throw away paper receipts? Of respondents who prefer digital, 70 percent say it's because they're better for the environment and easier to store.Īs for respondents who prefer paper receipts, 64 percent say it's because they feel more secure with a physical copy, and 39 percent say they feel paper copies make it easier for them to monitor their spending. Why Do You Prefer Digital or Paper Receipts? Broken down by age group, we see that preference for digital is highest among those aged 44 and younger, and the preference for no receipt is highest for those aged 16-24. When asked this question, 42 percent of respondents said they prefer paper, 34 percent prefer both paper and digital, 17 percent prefer digital, and 7 percent prefer no receipt at all. Survey Results 1. What is your preferred receipt method? We want to make sure that all customer preferences are met by receipt options, so we asked Americans what they prefer and want to see from receipts in the future. You can find out more details on our campaign here, along with our report that lays out the issue in detail. Green America urges retailers to provide a digital receipt option and a phenol-free (meaning no BPA or BPS) paper receipt upon customer request. And the majority of thermal paper receipts are coated with BPA or BPS, exposing those who regularly touch receipts to these toxic chemicals. Receipt production creates nearly 300 million pounds of solid waste and emits the greenhouse gas equivalent to over 400,000 cars on the road each year. Every year in the US, receipt use consumes over three million trees and nearly nine billion gallons of water. Our Skip the Slip campaign tackles the unnecessary environmental waste and toxins used in thermal paper receipts.

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